TIE Hotels & Resorts

Terms of services 

Things you need to know of your booking

By calling to the mentioned numbers you're booking directly with the hotel.

Payment & Check-in

Bring your ID and payment method when you check in. You might have to pay extra for services not included in your booking

Check-in and Check-out Times

Early check-in or late check-out depends on room availability
Want to guarantee early check-in? Book the night before your arrival
Example: If you're arriving after midnight on June 4th, book from June 3rd and tell the hotel your arrival time

Changes and Cancellations

Read the hotel's cancellation policy carefully
If you cancel or change your booking, you may have to pay fees
Contact the hotel directly if you want early check-in or late check-out

Refunds

If you cancel a refundable booking, expect to wait 2-4 weeks for your money back
Your bank or credit card company may charge fees, which will be taken from your refund
The wait time depends on how long your bank takes to process the refund